Refund policy

E-books

Due to the digital nature of e-books, all e-book purchases are final and non-refundable once the download link has been delivered.

Supplements
Unopened supplements may be returned within 7–14 days of delivery. Opened, used, or tampered products cannot be returned for hygiene and safety reasons.

You can always contact us for any return question at mahlatse.amelia16@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

No refunds