Shipping policy
Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–2 business days after payment has been confirmed.Orders are not processed, shipped, or delivered on weekends or public holidays.During periods of high order volumes, processing times may be slightly delayed.
Shipping Rates
A flat shipping fee of R150 applies to all orders unless otherwise stated. Shipping charges will be displayed at checkout before payment is completed. Orders are typically delivered within 3–5 business days after dispatch. Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email or message containing tracking information where available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Parcels
While we work with reliable courier partners, we cannot guarantee delivery dates. If your order has not arrived within the expected timeframe, please contact us and we will assist in tracking your parcel.
If your order arrives damaged, please contact us within 48 hours of receiving the package and provide photographs of the damaged item(s) and packaging.
Digital Products
Any e-books or digital products purchased through our store are delivered electronically and are not subject to shipping charges or delivery timeframes.
Contact Us
For any shipping-related questions, please contact us:
Amelia Fit Guide
Email: mahlatse.amelia16@gmail.com
Phone/WhatsApp: 0628289770
Thank you for choosing Amelia Fit Guide. We appreciate your support and look forward to serving you.